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Health and social care

Easy-to-use lone worker app for healthcare workers

Our easy-to-use lone worker solution is ideal for ensuring the safety of healthcare workers in an emergency.

StaySafe offers reliable protection from commonly faced challenges such as violence, aggression and workplace accidents.

Ensure the safety of lone working staff

Healthcare organizations have a duty of care to ensure the safety of all their staff, including lone workers, who are particularly vulnerable in an emergency due to the lack of direct supervision.

Lone working staff can be exposed to violence and aggression from members of the public, both in hospital settings and when providing care at home. They also need to be protected from other potential causes of harm, including accident, injury or medical emergency.

To mitigate these risks, all healthcare organizations need to ensure that they have undertaken risk assessments and have an up-to-date lone worker policy in place. To ensure that lone workers can get help quickly and easily, StaySafe is widely used to monitor the safety status of their staff and get them help in an emergency.

A study co-sponsored by the Ontario Council of Hospital Unions (OCHU) also found that workers in long-term care homes are reporting unprecedented levels of assault and harassment, contributing to a turnover rate that is leaving the industry at risk of a staffing crisis.

According to Statistics Canada, 27% of women and 21% of men working within a health occupation reported being harassed.

Nurses, paramedics and mental health staff are among those most likely to be assaulted, with statistics showing that 33.3% of ambulance staff experienced violence from patients in the previous year and 1 in 5 mental health staff experienced violence while at work.

How our safety app can support lone workers in the healthcare industry

At StaySafe we have specifically designed functionality to overcome common challenges faced by lone workers.

The online hub accurately locates workers on a map and provides real-time updates on their location. This means that you always know their whereabouts and if they are safe, even when schedules change at the last minute.

The app allows staff to check-in safely once they have finished a lone working or travel session. Staff can also use the note taking facility to add extra details to a session, such as who they are meeting or where in a building they are based.

The StaySafe app gives employees a way to signal for help in any situation. If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online hub.

Chosen managers are automatically notified via text, call and email. As well as a panic button facility, the StaySafe app also has additional features such as GPS tracking, man down alerts and discreet and duress panic alerts. The ‘discreet panic’ function provides a way to signal for help without aggravating a tense situation, while staff can enter a duress PIN if forced to close the app to notify their manager while seeming to comply with an aggressor.

Staff also have the option to link the app to a discreet wearable Bluetooth button. Worn on or under clothing, the button can be pushed to signal for help without users needing to touch their phones. If you do not have the resource to monitor your teams in-house, you can outsource employee safety monitoring and alert escalation to our 24/7 professional monitoring partners.

Why choose our lone worker safety app?

Easy to use and fits effortlessly into the working day

No extra equipment for staff to carry or charge

Customisable functionality

GPS location on a real time map

Wearable options

Full visibility of employee usage

Comprehensive onboarding, training and support

What are the risks associated with lone working?

Lone workers face challenging situations on a daily basis. They often enter consulting rooms or client homes alone, work late hours and deal with sensitive and highly charged situations. They also spend time travelling alone between homes and appointments.

Top risks for healthcare lone workers

Violence and aggression

Unfortunately, violence and aggression are common for those working within health and social care.

Environmental risk

Working within the community and in patient’s homes can expose employees to common hazards such as slips, trips and falls.

Driving

Travelling on the road is one of the greatest and most uncontrollable risks workers face each day. Many employees regularly spend time travelling by car between appointments and providing essential care.

Ill health

If a lone worker suffers a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without colleagues nearby.

GUIDE

Guide to lone working

Every employer has a duty of care to protect their employees from workplace risks. For those working in the healthcare, lone working has become commonplace, with workers regularly carrying out home visits or looking after patients in the hospital alone. Download the guide to find out how to protect your staff.

What our customers say about StaySafe

“We found StaySafe very easy-to-use which has been reassuring to our midwives and management. The simplicity of the deployement and usability has been pertinent to our ever adapting services.”

Amanda Rogers

Maternity Matron, CHelsea and Westminster NHS Trust

“We launched StaySafe in 2020 despite the pressures of COVID-19. The entire rollout was smooth and fast, and allowed us to further improve our support to our colleagues as they provided excellent care to patients.”

Emily Wright

HR Advisor, PICS

“Our patients can be aggressive and a risk to themselves. We wanted a safety solution that promoted employee well-being. Ease-of-use was key, and StaySafe tocked all the boxes, everyone found it user-friendly.”

Jesse Chamberlain

Coordinator Adult Supports, TeamHEALTH

“StaySafe removes the hassle if a manual system, while significantly increasing the security of our nurses. We hope we never need to use it, but we know StaySafe will allow us to deal with it quickly and effectively.”

Peter Allan

Associate Director of Research Nursing, Illingworth Research Group

“The safety of the team is the most important thing. StaySafe is simple to use, more precise than Google Maps, and very cost effective. StaySafe gives us that extra level of protection.”

Sal Braico

CEO, Pivotal Health

“We work in remotes areas in South Australia with vulnerable people, so we needed a way to monitor staff saefty. StaySafe was the only app that had all the key safety features with a fallback when phones go out of range.”

Zieco Skeldon

Assistant Manager Partners in Recovery, Country and Outback Health

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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