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Housing Sector

Easy-to-use lone worker app for the Housing and Local Authority sectors

Your employees may face challenging situations whilst they visit client homes or empty properties. With our easy-to-use lone worker solutions, you can protect them, 24/7, from risks.

How our safety app can support the Housing sector and Local Authorities

Lone working has become commonplace for many working in the Housing sector and for local authorities. Employees in these industries regularly carry out public-facing roles, home visits or client meetings alone and away from the office. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.

The StaySafe lone worker protection device ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm, even if the lone worker cannot. If an employee is faced with an aggressor, a panic alarm can be triggered discreetly, or the Duress PIN can be used to trick them into thinking the app has been closed when, in fact, a high priority alarm has been triggered.

Some of our Housing & Local Authority Customers

What are the risks associated with lone working in
Housing Associations and Local Authorities?

Lone workers operating in the Housing sector and for Local Authorities face potentially challenging situations, as they often enter client homes alone, work late hours, carry out maintenance and deal with sensitive situations, such as evictions. Such environments mean that Housing employees can be exposed to a range of environmental and interpersonal risk.

Violence and aggression

Unfortunately, violence and aggression are common within the Housing sector. The same is true for public-facing roles in Local Authorities, especially when dealing with a range of sensitive issues and with vulnerable individuals.

Environmental risk

Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, aggressive animals and electrocution.


Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many Housing employees regularly spend time travelling between appointments and properties.

Ill health

If a lone worker suffers a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.

How StaySafe helps protect lone workers in the Housing sector

At StaySafe we have specifically-designed functionality to overcome common lone worker challenges faced in the Housing sector and by Local Authorities. The ‘discreet panic’ function provides a way to signal for help without aggravating a tense situation, while the Duress PIN provides a way to send an alert if being forced to close the app.

The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.

If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help.


Guide to lone working in local authorities

For those working for local authorities, lone working has become commonplace, with workers regularly carrying out home visits and client meetings alone and away from the office. Download this guide to understand the risks common to this sector and the practical steps you can put in place.

Why the housing sector loves the StaySafe monitoring solution

“We are impressed by the versatility of the StaySafe app and broad range of features
which tackle the issues we were previously facing. Switching to the StaySafe solution
has proven more reliable, more user-friendly and much more efficient for lone workers
and their managers. We now feel assured and wise to where our staff are which is of utmost
importance as schedules can change last minute, and our staff are regularly in contact with members of the public that they have never met with before.”

Nerys Eldridge

Project Officer, Hafod Housing Association

“As we have multiple workers visiting many properties and client’s homes, it is important
we can keep on top of their safety between appointments through mandatory check-ins.
Overall, the app adds reassurance for us and our employees and we are confident
that this system offers better value for money than our previous system, which was regularly left forgotten or uncharged by our lone workers.”

Clare Godbold

HR Business Partner Aspire

”Not only does Staysafe allow us to know where our staff are if an incident were to occur and help us fulfil our safety requirements, it has also given our team more comfort knowing that if the worst were to happen, we would be notified and the appropriate help sent over immediately. Although not expressed until after Staysafe had been in place a few months, it became evident that previously there were some concerns in the minds of the team that no-one would know where they were if things went bad for them. StaySafe helped give employees reassurance.”

Joseph Schellack

General Manager, Crockers Property Management

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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